MATERIAL MATTERS

 

Thursday, November 5

 

1 to 2:30 pm | Virtual

 

Building materials have been shaped by geology, environment, labor, craft, and time.

Material Matters is an interdisciplinary series exploring the knowledge, imagination, and histories embodied in the materials that make our buildings, landscapes, and cities.

BUILDING VALUES

H.C. Muddox Core Values guide our behavior and our business. The test of a company’s values is not what is written or said, but by the actions and decisions made every day.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INTEGRITY

Integrity is consistent behavior that is genuine, truthful and forthright.

BELIEF
– Fairness
– Open and Honest Communication
– Accountability
– Accessibility

BEHAVIORS
– Honoring your commitment
– Take responsibility for your behavior
– Being a good listener / open minded
– Open-door environment
– Address difficult situations in a timely manner
– Base decisions on understanding of all available facts and circumstances

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SAFETY

Safety is an environment in which people take uncompromising responsibility to protect themselves and others.

BELIEF
– Zero accidents is attainable
– We are responsible for each others well being
– Safety promotes good morale and employee commitment
– Resources must be committed to safety
– Housekeeping is critically important

BEHAVIORS
– Communicating the importance of safety is a top priority
– Teach people how to work safely
– Lead by example
– Open-door environment
– Each person has the responsibility to take action to correct unsafe behavior or condition
– Everyone participates in improving our safety programs
– Recognize and reward good safety behavior

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

RESPECT

Respect is recognizing each person, their contribution and perspective.

BELIEF
– Respect is the foundation of our relationships
– Each individual’s actions influence ongoing respect
– Respect is reciprocal

BEHAVIORS

– Appreciate each person’s role – Communicate in a sincere manner
– Listen to people with an open
mind
– Have a genuine interest in people’s success
– Recognize accomplishments
– Respect our work environment
and company assets

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CUSTOMER FOCUS

Our customers’ success promotes our success.

BELIEF
– Every employee plays a role in our customers’ success
– Each customer has unique needs
– Build long-term relationships

BEHAVIORS

– Be leaders in our markets, products and industry
– Never take our customers for granted
– Understand and respond to customer needs
– Provide solutions to solve customer issues
– Meet our commitments
– Express appreciation for their business

 

 

 

 

 

 

 

 

 

 

 

 

 

 

QUALITY

Quality is performance that meets or exceeds expectations and industry standards.

BELIEF
– Applies to all aspects of our business
– Enhance our value to our customers and our people
– Differentiates us from competitors
– Contributes to long-term success
– Attracts quality people

BEHAVIORS

– Train and communicate
– Measure to ensure that standards are met
– Identify and address the cause of the issue
– Be responsive to feedback
– Direct resources to support quality

 

 

 

 

 

 

 

 

 

 

 

 

 

 

INNOVATION

Innovation is forward thinking that results in creative ideas that position our organization for success.

BELIEF

– Necessary to succeed
– Everyone is capable of a creative idea
– Risk is inherent in creativity
– Balance free-thinking with practicality
– Requires investment of resources

BEHAVIORS

– Encourage and welcome all ideas
– Objective analysis prior to investment
– Provide feedback on all ideas
– Recognize and reward successful innovation

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FINANCIAL SUCCESS

Financial success is assurance of the profitability and stability of the organization.

BELIEF

– Everybody is a stake holder
–
Everyone influences financial success
–
Everyone benefits from financial success
– Provides opportunities for our people
– Enables growth
– Attracts and retains quality
people and partnerships
–
Benefits our communities

BEHAVIORS

– Measure and recognize a dedicated workforce
– Communicate business conditions
– Maximize efficiencies without compromising safety and quality
– Reinvest in the company
– Support community organizations and activities

 

INTEGRITY

Integrity is consistent behavior that is genuine, truthful and forthright.

BELIEF
– Fairness
– Open and Honest Communication
– Accountability
– Accessibility

BEHAVIORS
– Honoring your commitment
– Take responsibility for your behavior
– Being a good listener / open minded
– Open-door environment
– Address difficult situations in a timely manner
– Base decisions on understanding of all available facts and circumstances

SAFETY

Safety is an environment in which people take uncompromising responsibility to protect themselves and others.

BELIEF
– Zero accidents is attainable
– We are responsible for each others well being
– Safety promotes good morale and employee commitment
– Resources must be committed to safety
– Housekeeping is critically important

BEHAVIORS
– Communicating the importance of safety is a top priority
– Teach people how to work safely
– Lead by example
– Open-door environment
– Each person has the responsibility to take action to correct unsafe behavior or condition
– Everyone participates in improving our safety programs
– Recognize and reward good safety behavior

 

RESPECT

Respect is recognizing each person, their contribution and perspective.

BELIEF
– Respect is the foundation of our relationships
– Each individual’s actions influence ongoing respect
– Respect is reciprocal

BEHAVIORS

– Appreciate each person’s role – Communicate in a sincere manner
– Listen to people with an open
mind
– Have a genuine interest in people’s success
– Recognize accomplishments
– Respect our work environment
and company assets

 

CUSTOMER FOCUS

Our customers’ success promotes our success.

BELIEF
– Every employee plays a role in our customers’ success
– Each customer has unique needs
– Build long-term relationships

BEHAVIORS

– Be leaders in our markets, products and industry
– Never take our customers for granted
– Understand and respond to customer needs
– Provide solutions to solve customer issues
– Meet our commitments
– Express appreciation for their business

QUALITY

Quality is performance that meets or exceeds expectations and industry standards.

BELIEF
– Applies to all aspects of our business
– Enhance our value to our customers and our people
– Differentiates us from competitors
– Contributes to long-term success
– Attracts quality people

BAHAVIORS

– Train and communicate
– Measure to ensure that standards are met
– Identify and address the cause of the issue
– Be responsive to feedback
– Direct resources to support quality

INNOVATION

Innovation is forward thinking that results in creative ideas that position our organization for success.

BELIEF

– Necessary to succeed
– Everyone is capable of a creative idea
– Risk is inherent in creativity
– Balance free-thinking with practicality
– Requires investment of resources

BEHAVIORS

– Encourage and welcome all ideas
– Objective analysis prior to investment
– Provide feedback on all ideas
– Recognize and reward successful innovation

FINANCIAL SUCCESS

Financial success is assurance of the profitability and stability of the organization.

BELIEF

– Everybody is a stake holder
–
Everyone influences financial success
–
Everyone benefits from financial success
– Provides opportunities for our people
– Enables growth
– Attracts and retains quality
people and partnerships
–
Benefits our communities

BEHAVIORS

– Measure and recognize a dedicated workforce
– Communicate business conditions
– Maximize efficiencies without compromising safety and quality
– Reinvest in the company
– Support community organizations and activities